We have been offering remote testing for quite some time, which is a great alternative with many new possibilities. In case you are still critical, wondering if it has the same value as a lab test, we can assure you it does.
Do you want to interview users in another country, but don't speak or understand the language? The technology we are using allows for simultaneous interpretation, so that you can be in the same call as the participant, watch the person’s behavior with the product and listen to everything in a language you are familiar with, all using a single device such as your laptop.
The technology even allows for you to send inquiries to the interviewer during the session, provide your feedback or to let them know that you would like to add another question.
Do you have a finished app, a mock-up or a prototype of a mobile website that you would like to test? We offer remote testing with desktop and mobile devices during all stages of the product development.
In case you are not comfortable with participants having your prototype on their computer, don't worry. We can have participants access the prototype via our computer or we can even provide them with test devices for the test sessions if necessary.
We are experts using various testing software and are flexible in the use thereof. For each study we choose the most optimal test setting to make it as comfortable and easy as possible for the user and for you. And most importantly we want to make sure we receive the feedback that helps you to advance your product.
Interested? Please rech out with your request. We are excited to meet you and help you receive valuable insights from your users. Looking forward to working together with you!